Privacy Policy

At Verabourke, we are committed to safeguarding your privacy. Any information we collect is voluntarily provided by you. When you register, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, mailing address, telephone number, or credit card information. This information is used to personalize your experience, enhance our website services, improve customer service, and process your transactions. We never sell or share your personal information.

Section 1 - How We Handle Your Information
When you make a purchase, we collect the personal information you provide, including your name, address, and email.

When you browse our store, we may automatically collect your computer’s Internet Protocol (IP) address to help us understand your browser and operating system.

Email Marketing: With your permission, we may send you emails regarding new products, updates, or promotions.

Section 2 - Consent
How Do We Get Your Consent?
By providing us with your personal information to complete a transaction, verify your credit card, place an order, or return a product, you consent to our collection and use of your data for those specific purposes.

For other purposes, like marketing, we will ask for your explicit consent or give you the option to decline.

Section 3 - Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 - Third-Party Services
We use third-party service providers who collect, use, and disclose your information only as necessary to perform services for us. Some providers, such as payment processors, have their own privacy policies. We recommend reviewing these policies to understand how they handle your personal information.

Additionally, if you are using services outside our website (e.g., third-party links), you will no longer be covered by this privacy policy.

Section 5 - Security
We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, accessed, or disclosed.
Credit card information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.

Cookies
We use cookies to enhance your browsing experience. For example, session IDs track your session information while shopping. You can opt out of cookies if you prefer.

Section 6 - Age of Consent
By using this site, you confirm that you are of legal age in your state or province, or you have obtained the necessary consent for any minor dependents to use the site.

Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect or share personal information from children under 13. If we inadvertently collect such information, we will delete it immediately.

Section 7 - Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes will take effect immediately once posted on the website. If significant changes are made, we will notify you so you are aware of how your information is being used.

If our store is acquired or merged, your information may be transferred to the new owners to continue servicing you.

Section 8 - How to Modify or Delete Your Information
You can unsubscribe from our emails at any time by clicking the unsubscribe link provided in our newsletters. If you need assistance or wish to update or delete your information, contact us.

By using our website, you agree to the terms outlined in this Privacy Policy.

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.